Frequently Asked Questions
Everything you need to know about shopping with Cardcenter.
How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like earrings and swimwear cannot be returned.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Which payment methods do you accept?
Cardcenter accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What should I do if my item arrives damaged?
We maintain high quality standards, but if you receive a faulty item, please contact our support team within 48 hours of delivery with photos of the damage for a free replacement.